Welcome to the Mississauga Health Seniors Navigation Portal.
Helping you access the seniors support services you need in Mississauga
Connecting you and your loved one with care at home and in the community.
The Mississauga Health Seniors Navigation Portal helps older adults continue to live well at home by connecting you to health care providers in Mississauga, before your health becomes an emergency.
Whether you are concerned about your health, or the health of a loved one, our team is here to support you.
After reaching out to us, you will be paired with an expert Care Navigator who will help connect you to the services you need and support you through the process.
Collaborating across the care team
Our online tools make it easy for you and your service providers to see all the care you are receiving, in one place. This makes ongoing communication across the care team simple and enables smoother care transitions and transparency across both health care professionals and family members.
Who we are.
Mississauga Health (Mississauga Ontario Health Team) is pleased to bring together passionate health care organizations from across the system to best support older adults in our community who are 65-years-old and up.
Through the Seniors Navigation Portal, older adults are connected to services through a centralized, ‘one-stop-shop’ digital system. With the older adult population growing and increasing in complexity of needs, Mississauga Health recognized the need to develop a digital tool that could help navigate this population to services seamlessly by connecting clients to intake and booking appointments.
The goal of the Mississauga Health Seniors Navigation Portal is to help older adults easily connect with the services they need or access the support of a care navigator who can assist them. Some of the services provided include adult day programs, daily living supports, caregiver assistance, and much more.
While the first phase of this Navigation Portal is focused on older adults, we hope to expand this service to even more members of the community. Mississauga Health is focused on re-designing care with the person at the centre by focusing on our priority populations: Older Adults, Palliative Care, and Mental Health and Addictions.
Vision
Together, we will improve the health and wellness of all people in our communities by increasing access and connecting care across the system.
Equity Commitment Statement
Mississauga Health is committed to achieving an equitable system of health and wellness across each community by understanding the needs of diverse populations; reducing barriers to care; supporting the development of diverse, inclusive, and anti-discriminatory organizations; and advocating on the social determinants of health.
Resources
If you are interested in finding health care services in Peel, Health 811 is a resource from the Government of Ontario that provides insight on where to find specific healthcare resources and services.
Frequently Asked Questions
What areas do you serve?
Our navigators can connect you to a wide variety of services such as:
- Meals on Wheels
- Personal Support Services
- Housekeeping
- Transportation
- Day Programs
- Friendly Calls
- Exercise Programs
Is there a fee for these services?
Our navigation services are free for anyone living in the Mississauga region. There may be a fee for the services you are directed to, as this is determined by each organization providing services.
How do I connect with a Care Navigator?
Start QuestionnaireTo book an appointment with a Care Navigator, start by filling our this 5-minute questionnaire.
What happens after I complete the questionnaire?
After you complete the questionnaire, you may be invited to book a phone appointment with a Care Navigator. The Care Navigator will call you at your chosen appointment time to help determine what services will be best for you. The Care Navigator will then send a referral on your behalf to the services you need, and the organizations providing these services will be in touch with you directly.
Tell your story once.
Our innovative self-screening questionnaire will gather information about your health needs, which will help our navigators match you with services that promote healthy aging, timely care and caregiver support. With a user-friendly interface and streamlined care navigation solution, we ensure equitable access and informed healthcare planning for all clients. Our commitment to collaborative care guarantees safe and accessible navigation for everyone.
Book an appointment to start your care plan
We strive to offer easy, equitable access to services, informed health care planning, and smoother care transitions across your care needs.
Reduced need to repeat your health story to multiple clinicians
Access to more immediate and relevant care
Increased transparency for people on waitlists
Know who is going to help you, and when
Who is eligible?
Our services are designed for older adults and caregivers within Mississauga.
Older adults 65+
older adults who have had a recent change in health condition or require additional supports
or their caregivers
caregiver burnout is common; we support all professional and family caregivers
living in Mississauga
the person requiring care must live within Mississauga / Malton city limits
who need help at home
we can connect you to services like meal deliveries, respite, or transportation to a medical appointment
